Current Employment Opportunities:
BILINGUAL MEMBER SERVICE REPRESENTATIVE
This position is responsible for providing our members with individualized and timely service while assisting them in utilizing and benefiting from credit union products. This position will also open new accounts and will provide a broad range of general information and facilitation of product use.
Must be available to work from 8:00 AM - 5:30 PM Monday - Friday and 8:30 AM - 12:30 PM on Saturday.
Responsibilities:
- Responsible for securing the building at the end of business day
- Supervisor on duty during Saturday business hours
- Responsible for opening new accounts and establishing relationships with credit union members
- Be well-trained in product knowledge in order to offer quick and accurate assistance to members
- Assist with operational duties
Qualifications and Skills:
- Must be 18 years of age or older
- High school diploma/GED required
- Bilingual (English/Spanish)
- Must remain professional and courteous with members at all times
- Excellent verbal and written communication skills
- Prior supervisory experience preferred
- Proficient in both Microsoft Excel (formulas, data entry, functions, etc…) and Microsoft Word (letter composition).
- Ability to switch between tasks efficiently and effectively prioritize pending work items
- Quick and concise decision making
- Ability to learn a new operation system and multiple web-based software platforms
- Knowledge of Teller policies and procedures beyond the basic level
- Solid understanding of new account creation, IRAs, certificates, and checking & savings accounts
Potential candidates may email Resume & employment application to scott@bankingwithyou.com.